Privacy policy

Privacy Policy – Sooq Dadsters

Last Updated: March 12, 2026

At Sooq Dadsters, we respect users’ privacy and are committed to protecting their personal data in accordance with applicable laws and regulations. This Privacy Policy explains the types of data we collect, how we use it, the circumstances in which we may share certain data, and the choices available to you regarding your information.

By using the app, website, or any related service, you acknowledge that you have read and understood this Policy and agree to its terms.

1) Scope of This Policy

This Policy applies to your use of the Sooq Dadsters app, website, and related services, including browsing, account creation, store creation, posting listings, in-platform communication, and use of the referral and rewards program.

2) Information We Collect

We may collect the following information depending on how you use the Service:

A. Account and Identification Information

  1. Name, if provided by you
  2. Phone number, where required for certain services
  3. Profile photo or store image, if uploaded
  4. Store or listing information, including trade name, description, address, categories, images, keywords, links, working hours, and any details you choose to publish

B. Content You Publish

  1. Listings
  2. Images
  3. Text
  4. Links
  5. Store information
  6. Messages or information you submit through available service features

C. Location Information

We may request access to your location when creating a store or posting a listing. In such cases, a precise map location may be used to display the store or listing and associate it with the appropriate geographic position within the Service.

D. Technical and Operational Data

We automatically collect certain technical data, including:

  1. IP address
  2. Device type
  3. Operating system and version
  4. Device or app language
  5. Performance logs
  6. Crash logs
  7. Device identifiers
  8. Security, fraud prevention, and abuse-related logs

E. Referral Program and Rewards Data

When you use the Referral Program, we may collect or process:

  1. Your referral link or associated referral code
  2. Referral link click data
  3. IP address associated with the referral process
  4. Device identifiers
  5. Referral-fraud prevention logs
  6. Referral eligibility and reward status data
  7. Payment or payout details where needed, including transfer information or data required to issue a reward

3) When Certain Information Is Required

  1. General browsing: may be available without creating an account.
  2. In-app messaging: may require your name.
  3. Posting a listing: may require your name, a valid phone number, and verification through a one-time password (OTP).
  4. Creating a store: requires a valid phone number verified via OTP and may require additional store-related information.

4) How We Use Your Information

We use the information we collect for the following purposes:

  1. Operating the app and enabling its core features
  2. Creating and managing accounts, stores, and listings
  3. Enabling communication between users within the platform
  4. Displaying relevant content and improving the user experience
  5. Verifying identities and accounts where necessary
  6. Protecting the platform and users, and detecting fraud, abuse, and misuse
  7. Verifying eligibility for certain features, rewards, or offers
  8. Operating the Referral Program and calculating eligible referrals and rewards
  9. Providing customer support and responding to requests and complaints
  10. Analyzing performance, crashes, and service stability, and improving the Service
  11. Sending operational notifications, administrative notices, and account-related alerts
  12. Complying with legal and regulatory obligations and resolving disputes where necessary

5) Referral Program and Rewards

Sooq Dadsters offers an ongoing Referral Program that allows users to invite new users through personalized referral links. To operate this program, we may rely on certain data and technical indicators to verify the validity of referrals and prevent fraud or misuse.

We may use automated and/or manual verification to determine whether a referral or reward is eligible under our applicable integrity and anti-fraud rules. We are not obligated to disclose all technical criteria or internal methodologies used to prevent fraud.

6) Analytics and Supporting Technologies

We may use certain technical and non-advertising service tools for operational purposes, such as:

  1. Usage and stability analytics
  2. Crash reporting
  3. Notifications
  4. Dynamic links
  5. Remote configuration tools

This may include services such as:

  1. Firebase Analytics
  2. Crashlytics
  3. Cloud Messaging
  4. Dynamic Links
  5. Remote Config

We do not use your data for behavioral advertising across apps or websites, and we do not sell your personal data.

Certain iOS devices may display a transparency or tracking prompt due to system requirements. This does not necessarily mean that we use your data for behavioral advertising or cross-app advertising tracking.

7) Sharing of Information

We do not sell or trade your personal data. However, we may share limited data with trusted service providers where necessary, such as:

  1. Hosting providers
  2. Verification and messaging providers
  3. Notification providers
  4. Technical analytics providers
  5. Mapping or location service providers

Such sharing is limited to what is necessary to operate, secure, or improve the Service, and is subject to appropriate contractual safeguards where applicable.

Some data may be processed outside Jordan by certain service providers, subject to appropriate safeguards depending on the nature of the service and data involved.

We may also disclose data where required by law, to protect our rights or the rights of users, or in connection with a reorganization, merger, acquisition, transfer of business, or similar legal or commercial process, in accordance with applicable law.

8) Publicly Available Content

Any content you publish within the app or website, including listing details, store information, images, and displayed geographic locations, may become visible to the public within the Service after approval or publication according to the platform’s process. You should therefore avoid publishing any information you do not want to be visible to other users or the public.

9) Data Retention

We retain your data for as long as necessary to provide and operate the Service and fulfill the purposes described in this Policy.

When an account is deleted, data is removed from active systems within a reasonable period. However, limited data may remain temporarily:

  1. In backups
  2. For security purposes
  3. To prevent fraud or abuse
  4. To comply with legal obligations or protect rights where necessary

Such data will be deleted, minimized, or isolated as required by operational and legal necessity.

10) Account and Data Deletion

You may delete your account through the app settings, where that feature is available. You may also contact us through our official channels to request deletion or assistance related to your account.

Deleting your account may result in loss of access to content, messages, or certain account-related features, and may affect eligibility for certain services, rewards, or account-related records.

11) Your Rights

Subject to applicable law, you may have the right to:

  1. Access your data
  2. Correct your data
  3. Update your data
  4. Delete your data
  5. Withdraw consent where processing is based on consent
  6. Object to certain types of processing where applicable

These rights may be exercised through available tools within the app or by contacting us through the contact details below.

12) Data Security

We use appropriate technical and organizational measures, including data protection in transit and certain safeguards in storage, to reduce the risk of unauthorized access, misuse, alteration, or unlawful loss of data.

However, no electronic system can be considered 100% secure, and your use of the Service is therefore subject to the ordinary and reasonable technical risks inherent in digital services.

13) Children and Legal Capacity

The Service is not directed to children, and users must be legally capable of using the interactive services offered by Sooq Dadsters. If we become aware that a particular account or use violates this principle or any relevant legal requirement, we may take appropriate action, including restricting, suspending, or deleting the account.

14) External Links and Third-Party Services

The Service may include links or integrations with external services, websites, providers, social platforms, maps, or communication tools. We are not responsible for the privacy policies or practices of such third parties, and you should review their policies when using their services.

15) Updates to This Policy

We may amend this Policy from time to time. The “Last Updated” date at the top of this document indicates the current effective version. Your continued use of the Service after publication of any update constitutes acceptance of the revised Policy, unless applicable law or the nature of the update requires additional notice.

16) Contact Us

For privacy, data, or account-related inquiries, you may contact us at:

Email: info@sooqdadsters.com

Phone: 0790111513